Information Collection and Use We do not collect personally identifiable information about you (i.e., personally identifiable information about you such as your name, address, telephone number, and e-mail address) unless you provide it to us voluntarily. We use data provided by users to tailor and deliver services to suit the particular needs of our clients. We may use demographic and profile information to tailor a user’s experience at our site, showing them the content that we think they might be interested in as well as displaying the content according to the user’s preferences.
This web site may collect certain non-personally identifiable information about you which is made available by your browser, computer hardware and/or software, including but not limited to your IP address, browser type, operating system, domain name, access times and referring web site addresses. This information is used to operate the service, to maintain and improve quality of the service, and to provide general statistics regarding use of our web site.
We may use your IP address to help administer our web site. IP addresses are logged to track a user’s session. This tells us the region our site visitors come from and gives us an idea of which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous.
Our site may also use order forms for site visitors to request information, products and services. We collect visitors’ contact information, like their e-mail addresses. Contact information from the order form is used to send information about us to our site visitors.
Children’s Privacy We comply with the Child Online Protection Act of 1998. We do not wish to collect or disseminate personal information from children under 13 years of age. If we become aware that a user under the age of 13 has submitted information or is attempting to submit information, we will notify the user that he or she is not eligible to submit information to us, and we will expunge any personally identifiable information from our records.
Information Sharing and Disclosure We do not willfully disclose individually identifiable information about our users to anyone without first receiving that user’s permission, preventing this information from appearing in unauthorized mailings and other solicitations. We may occasionally hire other companies to provide limited services on our behalf, including but not limited to packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and we will tell them that they are prohibited from using that information for any other purpose.
We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with law or legal process served on us, (b) protect and defend our rights or property, or (c) act in urgent circumstances to protect the personal safety of us, our employees, users of our products or services, or members of the public.
We may share certain aggregated information with others, such as the number of users performing searches and how many visits were made to a particular web page.
Information Protection and Security We maintains physical, electronic and procedural safeguards to restrict access to your personally identifiable information to employees and personnel who need to know such information in order to operate, develop or improve our services. Any such personal information is transferred to our servers.
Deleting or Changing Your Information If you would like to receive a copy of the personal information we have about you as submitted to us via our web site, please send an e-mail request to charlene(at)smarttitleapp.com. If this information is incorrect or incomplete, please let us know and we will correct or update it promptly. You may also ask us to remove your name and other personal information from our database, in which case we will make reasonable efforts to do so subject to legal and other considerations.